Returns
You have the right to return purchased products within 14 days of receiving the shipment , without giving a reason.
In case of withdrawal from the contract, you will receive a refund:
- prices of purchased products
- shipping costs to you
Refunds will be made via the same payment method you selected when placing your order, unless we agree otherwise. Your money will be refunded immediately upon receipt of your return shipment .
The cost of returning the products is borne by the buyer, unless you use the free InPost return .
How to make a return?
Free returns via InPost Parcel Lockers 24/7
You can return your order free of charge via InPost.
- Go to the website:
www.szybkiezwroty.pl/finterry - Complete the returns form
- You will receive a return code
- Send your parcel at any InPost parcel locker – free of charge
Return by another carrier
You can also return the product via your chosen carrier. In this case , you are responsible for the return shipping costs .
Personal data provided in connection with the return of an order are processed in accordance with the Finterry store's Privacy Policy